Artelier Studios’ cancelation policy guarantees a full refund for cancelled classes. Participants who cancel three days before the event will receive the refund, a gift card, or a transfer to another class at Artelier Studios.
Be sure to check for messages before heading out to a class. In rare cases, The Paint Spot or the instructor may cancel or postpone a class due to emergency or dangerous weather. We will contact you by phone or email. All registration fees will be fully refunded, but you might also choose to join the postponed class. You can also put your refund towards another class.
YOUR CANCELLATION DEADLINE IS 3 BUSINESS DAYS BEFORE THE CLASS.
Please phone 780 432 0240 or email. As per Artelier cancelation policy, if you cancel your registration three days prior to the deadline, we credit the full amount on a gift card. You may use it on art materials or put it towards another art class at Artelier.
If you find you are unable to attend at short notice (after the 3-day deadline), you have two options.
1. You may find your own substitute, in which case any financial transaction is between you and your substitute. Please notify us by email or phone so we can update our records to minimize confusion for the instructor.
2. If you cancel after the registration deadline but prior to the day of the class, you will receive a partial refund of 40% of the registration fee on a gift card to use for art materials or another class.
There are no refunds for cancellations or no-shows on the day of the class. If you fail to attend your scheduled class without the required notification, as outlined above, your fee will be forfeited.
You can find all of our upcoming Artelier art classes here.